Monica Earley, Wisdom Harbour’s Chief Protocol Officer, is back with another hilarious and enlightening year-end recap! In this special Protocol Conversation, she puts Andy Andrews to the test—quizzing him on everything from tipping etiquette and thank-you notes to diplomatic disagreements and destination weddings. Can Andy recall a year’s worth of lessons in manners and civility? Expect thoughtful insights, laugh-out-loud moments, and a few stories you won’t believe are true.

Discussion Questions:

1) We all want to make a good impression—but are we aware of the details that shape one? After reflecting on this year’s Protocol Conversations, which small etiquette habit (like handwritten thank-you notes or dressing appropriately for Zoom) do you think makes the biggest difference in how others perceive us?

2) Diplomacy isn’t just for politics—it’s for relationships. Monica and Andy discussed the art of diplomacy in everyday life. Where do you think diplomacy is most lacking today—in the workplace, on social media, or at home? Why do you think that is?

3) The way we enter a room says more than we realize. Andy and Monica talked about the difference between a “Here I am!” person and a “There you are…” person. Which one do you think you are most of the time—and how can you shift toward making others feel more valued when you walk in?