In this Protocol Conversation, Chief of Protocol Monica Earley joins Andy Andrews to discuss the right way to address professional and elected officials — from mayors and generals to senators and more. Drawing from the respected reference Honor and Respect by Robert Hickey, Monica explains how proper introductions, titles, and written correspondence can reflect character, courtesy, and confidence in any setting.

Discussion Questions

1. 1)Why do you think it’s important to use the correct titles when addressing elected officials or professionals?
2. 2)How can a thoughtful introduction or properly written letter make a positive impression on someone in authority?
3. 3)What does the way we address others reveal about our own character and respect for their position?