Life Skills

In this Protocol Conversation, Monica Earley explores what it really means to be intentional in your professional life—whether you’re heading into an office, a classroom, a meeting, or simply interacting with others throughout the day. Small choices, thoughtful habits, and purposeful behavior often make the biggest difference, even when no one is keeping score. In conversation with Andy Andrews, Monica breaks down how intention shows up through manners, kindness, gratitude, and perspective. Together, they reveal how understanding the why behind what we do transforms simple actions into lasting influence—and how being intentional can quietly set you apart in every season of life.

In this Protocol Conversation, Chief of Protocol Monica Earley joins Andy Andrews to discuss the right way to address professional and elected officials — from mayors and generals to senators and more. Drawing from the respected reference Honor and Respect by Robert Hickey, Monica explains how proper introductions, titles, and written correspondence can reflect character, courtesy, and confidence in any setting.

In this Protocol Conversation, Monica Earley shares a practical list of everyday courtesies that are easy to overlook but make all the difference in how we treat—and are treated by—others. From holding the door to tucking away your phone at the dinner table or respecting people’s time, these small acts of kindness and respect create a lasting impression. With plenty of laughs and real-life stories, Andy and Monica show that manners aren’t just old-fashioned niceties—they’re powerful tools for building relationships, earning respect, and opening doors in life.

Monica Earley, Wisdom Harbour’s Chief Protocol Officer, is back with another hilarious and enlightening year-end recap! In this special Protocol Conversation, she puts Andy Andrews to the test—quizzing him on everything from tipping etiquette and thank-you notes to diplomatic disagreements and destination weddings. Can Andy recall a year’s worth of lessons in manners and civility? Expect thoughtful insights, laugh-out-loud moments, and a few stories you won’t believe are true.